Privacy Policy

This policy explains what information Copper Moose HVAC ("we," "us") collects through this website, how we use it, and the choices you have.

Information you give us

When you send a request through our contact form, we collect:

• Your name and email address
• Your phone number, if you choose to provide it
• The service you are interested in and the message you write

If you call or email us directly, we receive the information you choose to share in that call or message.

How we use it

We use this information only to:

• Respond to your request and schedule appointments
• Prepare estimates and provide the services you ask for
• Keep a record of our communication with you

We do not sell your personal information, and we do not use it for advertising.

Services that help run this website

We use a small number of outside providers to operate the site, run the contact form, and understand how the site is used:

• Cloudflare hosts this website. Like most web hosts, it processes basic technical information, such as IP addresses, to deliver pages and protect the site.
• Cloudflare Turnstile helps block spam on our contact form. It may process information about your browser and device to tell people apart from automated bots.
• Resend delivers contact-form submissions to our email inbox.
• Google Analytics helps us understand how visitors use this website. See "Cookies and analytics" below.

These providers handle information under their own privacy policies.

Cookies and analytics

We use Google Analytics to understand how visitors use this website, such as which pages are viewed most. This helps us improve the site.

Google Analytics may collect information such as:

• The pages you view
• Your approximate location, such as your city or region
• Information about your device and browser
• How you interact with the site, such as the links you click

Google Analytics may use cookies or similar technologies to collect this information. Google handles this information under its own privacy policy. You can block or delete cookies in your browser settings, or install Google's Google Analytics opt-out browser add-on.

The spam-protection service described above may also use technical information needed for it to work.

How long we keep information

We keep contact requests and related messages for as long as needed to respond, provide service, and keep reasonable business records. You can ask us to delete your information at any time, unless we are required to keep it.

Your choices

You can ask to see, correct, or delete the personal information we have about you. Contact us using the details below.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

Contact us

Questions about this policy? Email hello@coppermoosehvac.com or call (585) 555-0147.